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How We Handle Your Account and Payment Information

We collect only what we need to run your account, process bKash and Nagad deposits, verify withdrawals, and keep your lobby secure. This policy explains what data we hold, how we use it, and how you can request changes or deletion.

Account verificationPayment securityWithdrawal recordsDevice access logsCookie preferences
cb777 How We Handle Your Account and Payment Information
DATA PRACTICES

How We Protect and Manage Your Information

We built our privacy approach around the questions Bangladesh players ask most: how payment details are stored, who can see gameplay history, how long we keep records, and what happens when you request deletion. Each section below covers one part of our data handling.

Payment Security

When you deposit via bKash, Nagad or Rocket, we store only the transaction reference and timestamp, not your wallet PIN or full account number. Payment processors handle the sensitive credentials; we receive a confirmation token to credit your balance.

Account Activity Logs

We track login times, device types, IP addresses, and session duration to detect unusual access patterns and prevent unauthorized account use. You can view your recent sessions in account settings and log out devices remotely if needed.

Cookie and Tracking

Essential cookies keep you logged in and remember your language choice. Analytics cookies help us see which game lobbies load slowly or which deposit flows confuse visitors. You control non-essential cookies through your browser or our cookie banner.

Data Retention and Deletion

We keep account records, transaction history, and support conversations for as long as your account is active plus the period our operational and legal obligations require.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what personal information we hold, update your mobile number or payment details, or request account deletion, our support team can walk you through the process. We answer privacy questions through the same channels we use for general account help.

Live Chat Open the chat widget in your account dashboard and ask about data access, correction or deletion. Our team will verify your identity and guide you through the request process within the chat.
Email Support Send your privacy question or data request to our support inbox. Include your registered mobile number so we can verify your account. We typically respond within one business day with next steps.
Account Settings Log in and visit your profile page to update your mobile number, change your password, review active sessions, and manage cookie preferences. For deletion requests, contact support directly through chat or email.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number, date of birth, chosen username, password hash, device identifiers, and IP address during registration. When you deposit via bKash or Nagad, we record the transaction reference and amount to credit your balance.

We share minimum necessary data with payment processors to clear your bKash, Nagad or Rocket transfers and with game providers to load your session. We do not sell or rent your personal information to advertisers or data brokers.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and send you a summary of the personal data we store, including transaction history and account activity logs.

Yes. Request account deletion through support, and we will close your account and remove personal identifiers. We may retain anonymized transaction records for fraud prevention and regulatory compliance as required by our operational obligations.

Essential cookies keep you logged in and save your language preference. Analytics cookies track page performance and lobby usage. You can disable non-essential cookies in your browser settings; essential cookies remain active to maintain core account functions.

We encrypt payment data during transmission and store only transaction references, not your wallet PIN or full account credentials. Payment processors handle sensitive details; we receive confirmation tokens to update your balance securely.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.